The Disability Ministries Committee of The United Methodist Church thanks Jim Patterson for his article “Virtual Worship is Here for Good” (UM News Service, January 2021). Written during the height of the COVID-19 pandemic, it offered suggestions for including those unable to attend in person.

As the pandemic eases, virtual worship remains essential. Many people still face barriers such as chronic illness or transportation challenges. Virtual options ensure that all can participate in worship, study, and fellowship.

Physical Disabilities

• Online church is a relief for those with transportation or mobility barriers.

• People who feel unwell on a given day can still join worship.

• Allow extra time in online discussions:

  • Typing takes longer for some.

  • Some speak slowly or need more preparation time.

  • Hand-raising features ensure everyone is heard.

• Virtual church is an opportunity for people with disabilities to lead worship and share their voices.

Hearing Loss

• Many congregations include people with hearing loss, especially those over 50.

• Accommodations include:

  • Assisted hearing devices (sound systems, microphones).

  • Captioning (strongly desired by Deaf and hard of hearing; also helps English learners and some neurodivergent people).

    • Real-time or edited captions are best; auto-captioning needs monitoring.

    • Provide transcripts or bulletins in advance.

  • ASL interpretation, either on-site or in a video overlay box.

• The UM Committee on Deaf and Hard-of-Hearing Ministries offers guides and resources, including Breaking the Sound Barrier in Your Church.

Blindness and Low Vision

• State names before speaking in online meetings.

• Mute all except the speaker to reduce noise.

• Describe slides and images verbally (screen readers can’t read visuals). Email slides/documents before services when possible.

• Hosts should read aloud posts in the chat so screen-reader users aren’t overwhelmed.

• Send chat links by email afterward.

• For low vision, use large fonts, high contrast (e.g., white on black), and ask for feedback.

Older Adults

• Many older members need help with technology.

• Pastors, staff, or care teams should:

  • Call members regularly to check in.

  • Offer ongoing tech support and assistance.

  • Encourage connections by phone, email, or mail.

• Support those with dementia: hymns, familiar scriptures, and the Lord’s Prayer often remain meaningful. See Ministering to Families Facing Alzheimer’s for more.

Mental Health

• Pandemic isolation has worsened depression and anxiety.

• Virtual worship combats loneliness by creating community.

• Be proactive:

  • Reach out to those struggling.

  • Share contacts for local mental health professionals.

  • Explore resources at Mental Health Ministries – Disability Ministries Committee.

Prepared by: Rev. Lisa McKee, Rev. Eric Pridmore, Tim Vermande, Rev. Leo Yates, and Deaconess Sharon McCart.
Updated: March 2024